At Crystal Lakes Resort & Spa we follow very strict policies and procedures that cover a wide range of varieties. On this page also includes other forms and PDF files that are extremely important and useful, as each PDF file serves an important purpose.

Click to open any of the PDF files and feel free to read them as they are extremely informative and useful

 

 

Customer Service Charter:

 

Accommodation Survey/Questionnaire:

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OHS Policies and Procedures: